Privacy Policy

Big House in the Woods (“we”, “us” or “our”) is committed to protecting the privacy of every individual who visits https://bighouseinthewoods.com. This Privacy Policy describes how we collect and process your personal information through our website. By visiting the website, you consent to the use of your user information as outlined herein.

What data do we collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of information we collect:

  • Information you give us: Certain optional activities may require your personal information for us to provide you with that service. You can choose not to provide certain information but then you might not be able to take advantage of many of our products and services.
  • Automatic information: We automatically receive and store certain types of information when you use our website. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses our website.

How we collect your data?

You directly provide us with most of the data we collet. We collect data and process data when you do any of the following:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We process your personal information to operate, provide, and improve the services and products we offer to our customers. These purposes include the following:

  • Purchase and delivery of products and services. We may use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve our products and services. We use your personal information to provide functionality, analyze performance, fix errors, and improve use ability and effectiveness of our products and services.
  • Comply with legal obligations. In some cases, we have a legal obligation to collect and process your personal information.
  • Communicate with you. We use your personal information to communicate with you in relation to our products and services via different channels (e.g., by phone or email).
  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
  • Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purposes.

Your personal information will not be shared or released to any organization or business entity other than those affiliated with or working in conjunction with us. In addition, we occasionally hire other companies to provided limited services on our behalf. We will only provide those companies the information they need to deliver the services and prohibit them from using that information for any other purposes.

How long do we keep your data?

We will retain your personal information as necessary to comply with our legal obligations, to resolve disputes and enforce our agreements.

How we protect your data?

We design our systems with your security in mind. We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. However, such precautions do not guarantee that our website is immune to all security breaks. There is no such thing as 100% safe Internet. We make no warranty, guarantee, or representation that the use of our website is protected from viruses, security threats, or other vulnerabilities or that your information will always be secure.

You data protection rights

We would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

  • The right to access. The right to ask for a copy of personal data that we hold about you. We may charge you a small fee for this service.
  • The right to rectification. The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you.
  • The right to erasure. You have the right, in certain circumstances, to request that we delete personal data held on you; where we no longer have any legal reason to retain it. 
  • The right to restrict processing. You have the right, in certain circumstances, to ask us to restrict the processing of your personal data.
  • The right to object to processing. You have the right, in certain circumstances, to object to our processing of your personal data.
  • The right to data portability. You have the right, in certain circumstances, to request that we transfer the data that we have collected to another organization or directly to you.

If you make a request, we will respond promptly to you. You also have the right to object to our processing of your personal data. If you would like to exercise any of these rights, please contact us at our email: lindsey@bighouseinthewoods.com

Use of Cookies

We may use cookies, small files that are sent to your web browser and stored on your computer’s hard drive, to enhance your website experience.  Our cookies provide additional functionality to the Website and help us analyze website usage more accurately.  Most web browsers accept cookies but generally allow users to adjust their cookie preferences. Please note that if you choose to disable cookies on our website, some website functionality may be lost.

For further information, visit allaboutcookies.org.

External Links

Our website contains links to other websites. The links to other websites located on our website does not imply that we endorse or have reviewed those websites. Our privacy policy applies only to our website, so if you clink on a link to another website, you should read their privacy policy.

Children

We do not knowingly collect personal information from individuals under the age of 18. If you are under the age of 18, please do not submit any personal information through our Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information on our website without permission from a parent or guardian.  If you have reason to believe that an individual under the age of 18 has provided his or her personal information to us though our website, please contact us at lindsey@bighouseinthewoods.com, and we will make every effort to delete that information from our databases.

Changes to our privacy policy

We reserve the right to change this Privacy Policy at any time by posting revisions on our website. We recommend that you review our Privacy Policy each and every time you access or use our website so that you are aware of any modifications. By accessing or using our website, you agree to be bound by the terms of our Privacy Policy as posted at the time of your access or use.

Notice to EU Individuals

This Privacy Policy is intended to comply with the General Data Protection Regulation adopted by the EU Parliament (“GDPR”), and to protect your user information as set forth therein.

As stated in this Privacy Policy, we will not process your personal information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, we will process your personal information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof) or legal obligation.  We may also process certain personal information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve our website, analyzing how you use our website in order to better serve you and other website users, enhancing use of our website and its content, receiving valuable insight as to what users do (and don’t) like about our website or aspects thereof, and providing a consistent and secure user experience in connection with the website.

How to contact us

If you have any questions or objections about our privacy policy, that data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Protection Officer at lindsey@bighouseinthewoods.com.